Questions & Answers
What makes testing at PEAK better than other Richmond testing facilities?
98% of our test takers surveyed rate their experience at PEAK Institute as Very Satisfied – the highest rating available.
We have developed the highest quality, most comfortable testing facility in the area. Our testing stations provide more desk space than other local facilities and even include noise reducing headphones for your use during tests. Each testing station features a 24″ LED screen for enhanced text display, and each workstation features solid state drives (SSD) and very fast Xeon processors. Our team understands your needs and works hard to ensure the best experience, each time.
We are located on the second floor of the Centerpoint Building at 1 Park West Circle in Midlothian (23114). Accessing our facilities is fast and easy, thanks to convenient access from SR-288 as well as Midlothian Turnpike and Charter Colony Parkway.
Our testing center features expanded business hours, allowing you to test when you have time. We even provide weekend testing during seasons of high demand.
How do I schedule my test?
We partner with Kryterion, Certiport, pan Testing, Pearson VUE and Prometric testing organizations. You may schedule your test by following the directions provided by any of these organizations.
What should I bring with me?
We work hard to ensure that your test taking experience is an enjoyable, straightforward experience. For fast check-in, please bring two forms of identification with you. One must be a current, government issued photo ID like your driver’s license or passport. Secondary forms of identification include credit cards or check cashing cards where the name matches that of your government issues ID and of your test registration and MUST include a signature.
If your testing company has provided you with a username, password and exam voucher number, please have them with you as well. If your exam is NOT pre-paid, please also bring a credit or debit card for your exam fees.
What should I leave at home?
No electronic equipment, notes, paper, large bags or backpacks are permitted in the testing center. We provide spacious lockers at PEAK Institute for you to secure your personal belongings during your test.
When should I arrive?
Please arrive at the testing center at least 30 minutes before the exam is scheduled to begin. In many cases, the testing company does not allow us to begin a scheduled test after the scheduled time. We need a few moments to properly check you in at our facility, prep your testing station and deliver any relevant instructions before you begin your exam.
I have a full day test to take. Is there food nearby?
We understand that some tests take longer than others, and that many of the testing companies provide scheduled breaks during longer exams. We provide complimentary access to our lounge and library for test takers in need of a break. Our lounge features snack and drink vending machines that accept change, dollar bills and credit or debit cards. We do not recommend leaving PEAK Institute during a scheduled break.